Skip to main content
Open Account New Card Info

Privacy
Policy

FACTS:
WHAT DOES RELYANCE BANK DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this information carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Account balances
  • Payment history
  • Transaction history
  • Credit card or other debt
  • Checking account information

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Relyance Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

 Does Relyance Bank share?

 Can you limit this sharing?

For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes - to offer our products and services to you

 YesNo

For joint marketing with other financial companies

NoWe don't share 

For our affiliates' everyday business purposes - information about your transactions and experiences

NoWe don't share

For our affiliates' everyday business purposes - information about your creditworthiness

NoWe don't share 

For nonaffiliates to market to you

NoWe don't share

Questions?

Call 855-365-RELY (7359) or go to www.rely.bank

Who We Are

Who is providing this information?

Relyance Bank

What We Do

How does Relyance Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Relyance Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account
  • Apply for a loan
  • Make deposits or withdrawals from your account
  • Provide account information
  • Pay us by check

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • Relyance Bank does not share with our affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Relyance Bank does not share with nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Relyance Bank doesn't jointly market.

Additional information concerning our privacy policies can be found at www.rely.bank or call 855-365-RELY (7359).